Yes, in most cases our technicians call before arrival.
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I would like to use your mobile service but it is not available.
Our mobile service is not available in all areas or during certain times of the year. If our mobile service is not available to you, we suggest you contact your local service center, which can provide you with courtesy transportation.
Do I have to be present when the technician performs a mobile repair or replacement?
You will need to ensure the technician has access to the keys to your vehicle upon arrival, but you don’t need to be present while the glass is repaired or replaced.
Our technician will provide you with useful and necessary information when returning your keys upon completion of the work.